Terms & Conditions

UPDATED: JANUARY 2016

GENERAL

Please read these terms & conditions carefully before using this website and print a copy for future reference. These will govern any contract between you and us for the sale of the products displayed on this website. We reserve the right to change these terms and conditions at any time by placing appropriate notification on this page (see date at top) and it is your responsibility to read the terms on each occasion you use this website. Your continued use of the website will be deemed as your acceptance to be bound by the latest terms and conditions. Please note that it is your responsibility to check that your order is accurate and to supply all relevant information accurately which is necessary to complete the order as requested. All items are subject to availability and we reserve the right to change prices listed without notice, E&OE. Some cards are embellished with small parts and therefore not suitable for children under 3 years.

Payment Methods

Orders can be paid using all major UK credit and debit cards via our Roman Cart facility via our website. Payment processing is automated and there are no additional charges for credit card payments. Other option of payment is via bank transfer, we will provide you with our bank details on request. We can only accept cash from customers picking up orders from our studio.

Order Process and Delivery

Personalised Greeting cards & Gifts Order Process

Once you have completed your order please proceed to checkout, once payment is made simply contact us with any personalisation required on the card or gift to info@ sijara.co.uk

Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Sijara Designs. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the products ordered.

In stock items will usually be dispatched within 48hrs. Personalised items will vary depending on how busy we are, we will take all steps to deliver your order in a reasonable time. If your personalised order is urgent please let us know before ordering so we can check availability.  If we are unable to deliver within a reasonable time you will be informed by email and offered the option to cancel the order and given a full refund.

Delivery charges for Greeting cards

Delivery charges are FREE for all UK orders of greeting cards only (NOT wedding invitations or wedding stationery).

Overseas Orders

We do not currently accept orders from outside the UK. If you require an overseas shipment or wish to make a purchase from outside the UK please contact us for specific details. We reserve the right to refuse overseas orders at our discretion.

Prices

All Prices are in Pounds Sterling. Discounting may be applied. E&OE

Returns and Refunds

We offer refunds on products purchased which have NOT been personalised but only in the unlikely event that you receive faulty or damaged goods.

Printing and Wording on Cards / Inserts

All details are copied word for word and it is your responsibility to check all spelling and grammar on proofs. Final proofs require an email confirmation saying – ‘I have read over the proofs and confirm that I am happy for you to proceed in printing.’

Intellectual Property / Copy Right

You acknowledge and agree that all the card designs, layouts and images are the copyright of Sijara Designs. All rights reserved. No card designs, images or concepts may be reproduced without express permission. Any images found used without permission will result in legal action.